Customer Service Agent Requirements: 🔹Must be currently residing in Kuwait 🔹Minimum 2 years of experience in the automotive industry, preferably in the same role 🔹 visa 18 transferable 🔹 hiring from Kuwait Only 🔹 Arab Nationality Only Detailed Duties and Responsibilities: · Manage large amounts of inbound and outbound calls in a timely manner · Follow communication “scripts” when handling different topics · Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives · Answering phones from customers professionally and responding to customer inquiries and complaints · Recognize, document, and alert the management team of trends in customer calls ·...